Policies B2C and T&C
Table of Content
Table of Content
| Introduction
Welcome to CampKing, where the spirit of the great outdoors meets the peace of mind that comes with knowing your privacy is valued and protected. As purveyors of exceptional glamping experiences, we understand that the trust you place in us extends beyond the quality of our services to how we handle your personal information.
At CampKing, we are committed to upholding transparency, accountability, and your rights to privacy. This policy page is designed to inform you clearly and concisely about the data we collect, the purpose of its collection, and how it contributes to tailoring a bespoke outdoor experience that meets your expectations. Our dedication to safeguarding your personal details is as steadfast as our commitment to providing you with an unforgettable stay.
Read on to learn more about our privacy practices and how we ensure your information remains secure within the CampKing community. We encourage you to reach out with any questions or concerns regarding our policy
—because your comfort, both on our sites and with our policies, is our top priority.
| Introduction
Welcome to CampKing, where the spirit of the great outdoors meets the peace of mind that comes with knowing your privacy is valued and protected. As purveyors of exceptional glamping experiences, we understand that the trust you place in us extends beyond the quality of our services to how we handle your personal information.
At CampKing, we are committed to upholding transparency, accountability, and your rights to privacy. This policy page is designed to inform you clearly and concisely about the data we collect, the purpose of its collection, and how it contributes to tailoring a bespoke outdoor experience that meets your expectations. Our dedication to safeguarding your personal details is as steadfast as our commitment to providing you with an unforgettable stay.
Read on to learn more about our privacy practices and how we ensure your information remains secure within the CampKing community. We encourage you to reach out with any questions or concerns regarding our policy
—because your comfort, both on our sites and with our policies, is our top priority.
| 01 Sales Policy
Product Information
All standard product information is available on the relevant pages of our website. For custom tent orders, specifications can be discussed directly with the customer. Please note that due to the physical nature of our products, there may be slight variations in color, thickness, shape, texture, and lot from the actual sample.
Pricing info
Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
Order Placement
Orders are considered finalized upon acceptance of the proforma invoice sent by us and receipt of an advance payment amounting to 50% of the total order value.Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
02 Sales Policy
Product Information
All standard product information is available on the relevant pages of our website. For custom tent orders, specifications can be discussed directly with the customer. Please note that due to the physical nature of our products, there may be slight variations in color, thickness, shape, texture, and lot from the actual sample.
Pricing info
Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
Order Placement
Orders are considered finalized upon acceptance of the proforma invoice sent by us and receipt of an advance payment amounting to 50% of the total order value.Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
| 02 Payment Policy
Payment Terms
An advance payment of 50% is required to confirm your order. The remaining balance is due once the goods are ready for shipment from our warehouse.
Payment Method
We accept NEFT, RTGS, IMPS, Wire Transfer, and PayPal. All bank charges are to be borne by the customer.
Currency
Payments can be made in USD or INR. Any expenses incurred due to foreign exchange or bank charges are the responsibility of the customer.
Late Fee
If the balance payment is not made within 15 days of the goods being ready, additional storage and maintenance fees will be charged at 1% of the agreed stock value per month.
02 Payment Policy
Payment Terms
An advance payment of 50% is required to confirm your order. The remaining balance is due once the goods are ready for shipment from our warehouse.
Payment Method
We accept NEFT, RTGS, IMPS, Wire Transfer, and PayPal. All bank charges are to be borne by the customer.
Currency
Payments can be made in USD or INR. Any expenses incurred due to foreign exchange or bank charges are the responsibility of the customer.
Late Fee
If the balance payment is not made within 15 days of the goods being ready, additional storage and maintenance fees will be charged at 1% of the agreed stock value per month.
| 03 Return & Refund Policy
Warranty
We warrant our tents against any workmanship defects, damages, or shortages from our end. Any such issues must be reported within 72 hours of delivery, supported by video evidence taken during unloading and opening of the product.
Return & Cancellation
Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
Currency
Payments can be made in USD or INR. Any expenses incurred due to foreign exchange or bank charges are the responsibility of the customer.
Late Fee
If the balance payment is not made within 15 days of the goods being ready, additional storage and maintenance fees will be charged at 1% of the agreed stock value per month.
03 Return & Refund Policy
Warranty
We warrant our tents against any workmanship defects, damages, or shortages from our end. Any such issues must be reported within 72 hours of delivery, supported by video evidence taken during unloading and opening of the product.
Return & Cancellation
Our pricing is multi-faceted and depends on various factors such as furniture items, flooring type, dimensions, quality, electrical items, and portable washrooms. Additionally, pricing varies based on the quantity ordered and shipping location.
Late Fee
If the balance payment is not made within 15 days of the goods being ready, additional storage and maintenance fees will be charged at 1% of the agreed stock value per month.
Currency
Payments can be made in USD or INR. Any expenses incurred due to foreign exchange or bank charges are the responsibility of the customer.
| 04 Installation Policy
Installation Services & Fee
We offer installation services at the customer’s premises. Charges range from INR 10,000 to 30,000 per tent within India. For international installations, charges may vary based on working conditions, distance, and visa requirements.
Additional Requirements
Customers are responsible for providing 4-star quality food, accommodation, basic utilities, and local labor. Any project delays due to unforeseen circumstances will incur a daily charge of INR 3,000 per person.
04 Installation Policy
Installation Services & Fee
We offer installation services at the customer’s premises. Charges range from INR 10,000 to 30,000 per tent within India. For international installations, charges may vary based on working conditions, distance, and visa requirements.
Additional Requirements
Customers are responsible for providing 4-star quality food, accommodation, basic utilities, and local labor. Any project delays due to unforeseen circumstances will incur a daily charge of INR 3,000 per person.
| 05 Billing & Taxes Policy
GST & Additional Charges
GST on tents ranges from 12% to 18% and is to be paid extra. Shipping charges also attract an additional 18% GST.
Additional Requirements
Customers are responsible for providing 4-star quality food, accommodation, basic utilities, and local labor. Any project delays due to unforeseen circumstances will incur a daily charge of INR 3,000 per person.
05 Billing & Taxes Policy
GST & Additional Charges
GST on tents ranges from 12% to 18% and is to be paid extra. Shipping charges also attract an additional 18% GST.
Additional Requirements
Customers are responsible for providing 4-star quality food, accommodation, basic utilities, and local labor. Any project delays due to unforeseen circumstances will incur a daily charge of INR 3,000 per person.
| 06 Repair Policy
Repair Service & Fee
Repair services are available but are subject to the availability of parts and will be charged extra. All repair costs must be paid in advance, along with 18% GST.
06 Repair Policy
Repair Service & Fee
Repair services are available but are subject to the availability of parts and will be charged extra. All repair costs must be paid in advance, along with 18% GST.
| 07 Legal & Jurisdiction policy
Governing Laws
All disputes will be resolved under the jurisdiction of Bangalore.
07 Legal & Jurisdiction policy
Governing Laws
All disputes will be resolved under the jurisdiction of Bangalore.
08 Policy Update
Governing Laws
We reserve the right to update these policies at any time. Updates will be posted on our website
Frequently Asked Questions (FAQs)
Your Queries, Answered with Clarity
Which all Information We collect from You?
To provide services
Your information helps us to more effectively respond to your requests and queries to provide the desired services.
To improve our services
We may use your information to customize your experience and meet your preferences.
For Marketing
With your permission, we may send emails about our services, new products, and other updates.
Data Security and Third Party Discloser?
We implement a variety of security measures to maintain the safety of your personal information. Access to all personal information is restricted and securely stored.We do not sell, trade, or otherwise transfer your personal information to external parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
How do we utilize the cookies?
We may use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.
Rights you receives being a campking customer?
You have the right to access, correct, or delete your personal information at any time. Please contact us to initiate this process.
Frequently Asked Questions (FAQs)
Your Queries, Answered with Clarity
Which all Information We collect from You?
To provide services
Your information helps us to more effectively respond to your requests and queries to provide the desired services.
To improve our services
We may use your information to customize your experience and meet your preferences.
For Marketing
With your permission, we may send emails about our services, new products, and other updates.
Data Security and Third Party Discloser?
We implement a variety of security measures to maintain the safety of your personal information. Access to all personal information is restricted and securely stored.We do not sell, trade, or otherwise transfer your personal information to external parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
How do we utilize the cookies?
We may use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.
Rights you receives being a campking customer?
You have the right to access, correct, or delete your personal information at any time. Please contact us to initiate this process.
Policy Update
Governing Laws
We reserve the right to update these policies at any time. Updates will be posted on our website
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Get all the latest information on Upcoming Sale, New Gears & Offers. Visit our website now.
